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FAQ

What are the logo requirements for the custom option?

The logo must be one color, vector format preferred (.ai file), high-res .jpeg is acceptable if a vector file is not available (click here for logo requirements).

Does it come with a filter?

Yes, models 2000S and 2000SMS come with the first filter in each unit, and replacement filters need to be purchased separately.

How often do you have to replace the filter?

Replacement is based on usage. Filter should be replaced every 12 months or when filter capacity (2,500 gallons) has been reached, whichever comes first.

Can this replace my drinking fountain?

The Hydration By Haws™ bottle fillers are certified as a Drinking Water Fountain by IAPMO and CSA. Local code requirements may vary by region. Please consult your local code.

Is the water ambient, chilled or heated?

The 2000S and 2000SMS units are ambient with optional chilling (see the Haws® model HCR8 remote chiller for more details). These units can also be attached to an existing chiller, an existing drinking fountain is one example.

How are the Bottle Fillers installed?

Model 2000S mounts recessed in the wall to give a final appearance that is flush with the wall surface. It is 14.25” wide and fits between standard 16” studs. This unit does require the drain to be plumbed. Model 2000SMS mounts directly on a mounting plate that is affixed to the wall. This unit is easy to install, and is well suited for masonry walls. The plumbed drain is optional.

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